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QUALITY
SYSTEM INSPECTION TECHNIQUE (QSIT)
If you are new to the whole FDA inspection system or if you've
been away from the process for some time - you should take some
time to familiarize yourself with the Agencies procedures. When
they come - FDA field staff may use the method known as the
Quality System Inspection Technique (QSIT) to evaluate your
compliance to the Quality System Regulation (QSR). QSIT allows
the investigator to focus on particular elements of your quality
system making for a comprehensive overview. There is a definite
benefit when you know ahead of time what the questions are going
to be! Unfortunately, many organizations do not take the time
ahead of time to prepare for the questions.
How does preparing help?
Knowing what questions will be asked allows you to prepare the
response ahead of time. You can collect the necessary documents
and present them to the auditor in a timely and efficient
manner. Some people being audited may think this is a negative
thing. They think erroneously that presenting information too
quickly allows the inspector to look at more documentation.
This is false. What it does accomplish is an overall
impression that the firm is in control of their processes and
more importantly in compliance with FDA's QSR. Taking too long
to obtain requested information can frustrate the FDA inspector
and may lead her to think that you are trying to intentionally
suppress the information.
Preparing in advance and knowing what questions the auditor is
going to ask also helps alleviate some of the stress associated
with anticipation. It really is fear of the unknown. If however
you take the time to go over the QSIT questions and construct
the associated answers you will find that you don't feel as
stressed. And of course you will feel more confident in
yourself and this will definitely be conveyed to your auditor.
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